Shipping policy

We offer free shipping on every order, with no minimum, to every country we serve.

Where we ship
We currently ship to the United States, United Kingdom, Canada, Australia, and New Zealand.

Delivery estimates
Orders to the United States and Canada typically arrive within 8 to 13 business days.
Orders to the United Kingdom, Australia, and New Zealand typically arrive within 13 to 23 business days.

These windows include the time we take to prepare and dispatch your order, so they
reflect the total wait from the moment you place it. They are estimates based on
typical transit times, not guarantees. Actual delivery can vary with carrier
schedules, customs processing, and your local postal service.

How we ship
Glenmore is a small independent online tackle shop. We do not manufacture our own lures, and we do not hold stock in the United States. Most orders ship directly from our suppliers' warehouses in China to your address. That is why shipping is free, prices are low, and delivery takes longer than next-day retail. We would rather be upfront about that than surprise you after you order. You can read the full details on our transparency page.

Tracking
Every order ships with tracking. You will receive an email with your tracking
number and a link to follow its progress once your order is on its way. Please
allow 24 to 48 hours for tracking to begin updating after the first scan.

Customs and import fees (international orders)
For orders shipped outside the United States, any import duties or taxes are set
by your country and are the responsibility of the recipient. We have no control
over these charges and cannot predict what they may be.

Incorrect or incomplete addresses
Please double-check your shipping address at checkout. We cannot be responsible
for orders sent to an address that was entered incorrectly. If you spot a mistake,
contact us as soon as possible and we will do our best to update it before the
order ships.

Delayed or lost packages
If your tracking has not updated for an extended period, or your order has not
arrived within the estimated window, reach out and we will help track it down.

Questions
Email hello@glenmorefishing.com or call +1 (424) 414-2040. We reply to every
message, usually within one business day.